Advice
Introduction
Aveola helps people meet new friends from around the world, as safely as possible. Just as
you'd look after yourself while offline, common problems might arise when you’re socialized
online. Aveola offers this general user community advice.
Fake profiles and scams
Impersonation or fraud
Anyone who pretends to be someone else or misrepresents their affiliation, connection, or
relationship with another person is breaking our rules. If you see a fake profile, please
report it to us.
Someone I don’t know is trying to contact me
Be cautious when talking to someone you’ve never met. You can report them directly. Please
encourage your friends to do the same. While they may not be, you can also report the profile
as a scam.
How Aveola handles it (Impersonation/Scams)
If we receive a report or see someone’s behavior that is confusing, odd, or abusive, Aveola
content moderators will review the profile and may disable the account after investigation.
Nudity and sexting
Sharing intimate images can risk privacy for anyone under 18, creating/holding/sending such
images is illegal.
What you can do
- You can block the sender and/or remove images — you can contact us if in doubt.
-
If someone shares images they weren’t allowed to, please report this in the app.. How to
report the user or content?
Our approach: We detect nudity and block uploads. Serious content that breaks our rules is
removed.
Bullying
Bullying can mean nasty comments, threats, or sharing photos/videos without consent.nasty
comments, threats, or sharing photos/videos without consent.
What you can do
Our approach: Bullying is taken seriously. Depending on the report, our system will open a
case for tech and human moderation review. If the violation is substantiated, the user’s
account will be blocked or restricted.
Inappropriate language
Swearing and simple slang do not cause rule violations.
What you can do when faces inappropriate language
Our approach: Inappropriate language and harassment lead to report and review. If the
violation is substantiated, the user’s account will be restricted in accordance with our
policies.
Hate speech
Hate speech targets people for who they are (e.g., race, gender, religion, ethnicity,
disability, sexual orientation, gender identity).
What you can do
Our approach: Zero tolerance. Upon receipt of a report, our system will open a case for both
automated and human moderation review. If the violation is substantiated, the user’s account
will be blocked in accordance with our policies.
Harmful and illegal content
Examples: violence, drugs, sexual content involving minors, gambling, criminal activity.
What you can do
Our approach: Risk-based follow-up. We remove and ban unsafe users when necessary.
Peer Pressure
Trends and dares can push people into risky behavior.
What you can do
- Never feel forced to do anything that makes you uncomfortable.
- Trust your instincts when something feels wrong.
- Block and report users who suggest unsafe acts.
Our approach: We help users with age-appropriate tips for minor issues and convene content or
assigned account restriction sanctions for serious violations.
Self-esteem
Body shaming can create pressure to act or look a certain way.
What you can do
- Be yourself and avoid comparing your life to curated posts.
- Ignore critical remarks — report those.
Our approach: We design features to reduce cruel conversations and enforce rules against
bullying and insult.
Wellbeing
Life, emotions, and online conflicts can affect emotional health.
What you can do
- Talk to trusted adults, friends, or family.
- Seek help if you need to.
- Use Aveola health tips in the app (content, news, blogs, etc.)
Our approach: We aim to place a balance between feeling, fun, and logic.
