Privacy policy

Aveola

This Privacy Policy ("Policy") describes how we collect, process, use and share your personal information when you use the Aveola mobile application (the "App"), the website located at: aveola.live (the "Website"), the services and products provided through them (together with the App and Website, the "Service").

At Aveola, we are committed to maintaining a safe and respectful environment for all users. To achieve this, we use a combination of technological tools, moderation systems, and human review to detect and address potentially illegal or harmful behavior. Ensuring your safety may require us to process certain personal data — for example, to verify identities, prevent misuse, or respond to safety reports. For more information regarding processing your personal data for security purposes please refer to Section 4.2

Please read our Privacy Policy below to know more about what we do with data (Section 4), what data privacy rights are available to you (Section 6) and who will be the data controller (Section 1). If any questions will remain unanswered, please contact us at support@aveola.app.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 18 YEARS OF AGE.

If you do not agree, or you are unable to make this promise, you must not use the Service. In such case, you must (a) contact us and request deletion of your data; (b) delete the App from your device or leave the Website and not access or use it.

Please note that translations of this Privacy Policy may be made available for your convenience. However, in the event of any differences in interpretation between the English version and any translated version, the English version will take precedence and be the only legally binding text.

Important terms:

"GDPR" means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

"EEA" includes all current member states to the European Union and the European Free Trade Association. For the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland.

"Personal Information" means any information that allows someone to identify, or reasonably link to, you directly or indirectly.

"Process", in respect of personal data, includes to collect, store, and disclose to others.

1. CONTROLLER'S NAME AND CONTACT DETAILS

2. GENERAL INFORMATION IN BRIEF

3. INFORMATION WE COLLECT

3.1. INFORMATION YOU PROVIDE TO US DIRECTLY

We collect Personal Data and other information that you provide to us.

a) Sign-up data. To use Aveola, you need to create an account. To do so, we ask you to provide basic personal information such as your name, username, and date of birth. You may choose to enhance your profile by voluntarily providing additional information such as your gender, hobbies, interests, and a profile photo.

We may offer a simplified sign-up process using Apple ID log-in or Google log-in. In this case, we will receive personal data from Apple or Google, such as your name, Google or Apple ID and your email address (you may choose not to provide some data depending on Google or Apple policies). Such data will only be used to set up your Aveola account.

b) Verification data. In some cases, age verification may be required. The goal is to make sure you are over 18 years old. You can verify your profile either automatically using our technology, or manually with help from a specialist. Usually, a selfie is enough to get verified. However, in some cases, we will also ask for a valid ID. Aveola uses photo verification information solely for photo verification and security purpose.

c) Access to your camera, photos and videos. Before starting a video chat, or uploading photos to your profile, you will need to allow access to your media, camera and microphone.

d) The contents you share on Aveola. When you use features available on Aveola we will process and store the contents you share such as photos and messages. We also need to process the technical data associated with the content you post (such as the date, device information, IP address).

You should always be aware that the content you share on Aveola may be viewed by other users with whom you are interacting, who may save your content through their device (for example, by taking a screenshot of their phone).

When using Aveola, we do not encourage you to share sensitive information such as data revealing your racial or ethnic origin, your political opinions, religious beliefs, or data concerning your health, your sex life, or your sexual orientation. It is, however, your freedom of expression to do so as long as you respect the rules in force on the platform. In this case, you should be aware that you are manifestly making this information public.

e) Customer Support Information. Any information you provide when contacting our support team through our "Contact Us" form or otherwise (e.g., email, inquiries, complaints, or troubleshooting details).

f) Surveys & Feedback. Information you provide if you choose to participate in surveys, research campaigns, provide testimonials, or public reviews of our Service.

3.2. INFORMATION WE COLLECT INDIRECTLY

We indirectly collect a variety of information through your interaction with and use of our Service.

a) Data about how you found us. We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).

b) Device and Location data. We collect data from your mobile device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID. We also record the ads in our App with which you interact (and the Internet links to which those ads lead).

c) Usage data. We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the App, how long you are in the App, and your purchase orders. We also process your interactions with other users to maintain a safe environment (see in more detail in Section 4.2).

d) Advertising IDs. We collect your Apple Identifier for Advertising ("IDFA"), Identifier for Vendor ("IDFV") or Google Advertising ID ("AAID") (depending on the operating system of your device). You can typically reset these numbers through the settings of your device's operating system (but we do not control this).

e) Cookies and Similar Technologies

Our products employ technologies (cookies, SDKs, etc.) to process your data to enhance your user experience, optimize ads, and analyze traffic. These technologies are activated when you interact with our services, visit our website, use our apps, or enable certain features like chats. Disabling these technologies may affect the functionality of certain features, although our products will remain usable.

• Strictly Necessary – Required for core features like creating and accessing your account, delivering matches, sending messages, and enabling secure login. By using these, we can (i) remember your preferences as you move through the Service, (ii) ensure profiles, chats, and other content load quickly, (iii) maintain the security of your account and interactions, and (iv) support other essential functions of the Service.
• Functional – Help remember your preferences, language, or search filters. Additionally, they provide you with a more consistent user experience by remembering your settings, keeping you logged in for extended periods, or saving your shopping cart selections.
• Performance – Count visits and identify traffic sources, analyze how users interact with the app, e.g., which features of the Service are most popular or where users tend to drop off. Some of these cookies are used strictly for audience measurement and A/B testing and may be exempt from consent under applicable privacy regulations. These cookies are configured to meet strict conditions that limit data collection, ensure user privacy, and prevent cross-site tracking.
• Targeting – Allow us and our partners to show you dating-related ads that may interest you. If these technologies are enabled and you interact with our website or app, you might see ads for our products in your social media feeds. Additionally, they help us measure the effectiveness of advertising campaigns and make advertising more relevant to you.

h) Payment Processing and Financial Data. When processing payments through our Service, you provide payment information directly to our authorized third-party payment processors. We do not collect, store, or have access to your complete payment card numbers. However, we may receive limited payment-related information, including tokenized payment method identifiers, partial card details such as the last four digits, transaction records with purchase amounts, dates, and times, payment method type, and service subscription details. This limited financial information enables us to manage your account, process refunds when appropriate, and maintain necessary transaction records for legal and accounting purposes.

By providing your card information, you agree that we may retain parts of the card number and a token reflecting your payment method to streamline any future payments you authorize.

How to opt out of targeted advertising and analytics.

If you wish to limit targeted advertising, you can do so by limiting ad tracking in your device settings.

Please note that opt-outs are specific to each browser and device, and it may take a little bit of time before your opt-out choice takes effect. For mobile advertising in apps, you can reset your Advertising Identifier and, depending on your device, select to opt out of interest-based ads (Android) or turn on the Limit Ad Tracking setting (iOS).

3.3. INFORMATION FROM OTHER SOURCES

a) Other Users. We may receive information about you from other users, for example, through user-generated content, support requests, or user reports submitted via our platform.

b) Business Partners. We may also receive information from our business partners, such as app stores, operating system providers, analytics and advertising partners, or other publishers and social media platforms that help us operate and improve our services.

c) Law Enforcement and Authorities. We may receive information from law enforcement agencies or other competent authorities when required for safety, security, investigation, or legal compliance purposes.

3.4. AGGREGATED AND DE-IDENTIFIED DATA

We may aggregate, anonymize, or de-identify your personal data to ensure it cannot reasonably be used to identify you individually. This processed data may be used for statistical analysis and trend identification, published in industry reports, and utilized to improve our Service and develop new features. For example, we may review aggregated usage patterns, demographic insights, or matching trends across our community to identify common behaviors and preferences. This helps us improve our features, enhance the user experience, and better understand how people connect through our Service. Such aggregated data no longer constitutes personal information under applicable privacy laws.

4. HOW WE USE YOUR INFORMATION

We primarily access, use, and share your personal data to operate and provide the services available on Aveola, and to ensure a safe, seamless, and high-quality user experience.

4.1. MANAGING YOUR ACCOUNT AND PROVIDING CORE APP FEATURES

We process your personal data to create and maintain your Aveola account, give you access to the app, and ensure that all main features work properly. In particular, we use your data to:

• Set up and administer your user account, including access to Aveola and Aveola's support services.
• Verify eligibility to use Aveola.
• Enable you to interact with the app's core functions — for example, adding friends, exchanging messages, and using video chat.
• Store and manage your profile details and any content you create or share.
• Detect, investigate, and fix technical or performance issues.
• Respond to your support requests, feedback, or complaints.

Legal basis: We rely on the performance of our contract with you Terms of Use as the legal ground for this processing.

4.2. TO ENSURE ONLINE SAFETY ON AVEOLA

We use automated tools, including artificial intelligence-based systems provided by trusted partners, to detect content or behavior that may violate our policies. These tools may:

• Process your profile information, content you share, and your activity on the platform to detect, assess, and address potential safety risks, moderate content, and enforce our Terms of Use and Community Guidelines. This includes analyzing images, videos, comments, messages, and interactions to identify illegal or inappropriate behavior.
• Flag potentially harmful or prohibited content (e.g., nudity, abuse, harassment, terrorism)
• We use a facial age estimation technology, which algorithmically estimates a user's age based on their facial features and checks if the estimation is consistent with their birthdate. Third-party tools do not retain the image or any facial geometry data. We retain your data used for verification as long as your account is active, for safety and profile authenticity purposes.
• We retain moderation history for a certain time and may flag user accounts that have been reported or are suspected of engaging in unsafe or unlawful behavior. This allows our teams to identify repeated issues over time and make more informed decisions when assessing potential safety risks or applying moderation measures.

In certain circumstances, human moderators may review flagged content or, in extraordinary cases, join live sessions in real-time to monitor for compliance. This is strictly limited to trained personnel operating under confidentiality agreements and is done solely to uphold Service safety.

These processes are based on our legitimate interests in maintaining platform safety. We also rely on our Terms of Use and Community Guidelines. Where required by law, we rely on your explicit consent.

4.2.1. Your Rights and Choices

• You have the right to request information about any moderation-related decision affecting you and to appeal or request a human review of automated decisions;
• You may also object to processing based on legitimate interests or withdraw consent where applicable; Please note, however, that such withdrawal may limit or prevent our ability to provide certain Services or features that rely on that processing.

To exercise any of your privacy rights, please send a request to support@aveola.app.

4.2.2. Moderation-related data Retention

We retain moderation-related data only for as long as necessary to review incidents, enforce our Community Guidelines, and ensure platform safety. In certain cases, we may retain a record of moderation history and flag user accounts that have been reported or are suspected of engaging in unsafe, abusive, or unlawful behavior. This helps our moderation and safety teams identify repeated violations over time and apply proportionate enforcement measures.

All moderation data is securely stored, access is strictly limited, and the information is deleted or anonymized once it is no longer needed for enforcement, legal compliance, or user appeals.

4.2.3. Disclosure to Authorities

Where legally required or in the event of serious harm or suspected criminal activity, we may share moderation-related data with competent law enforcement or regulatory bodies.

4.3. TO IMPROVE OUR SERVICES AND UNDERSTAND OUR COMMUNITY

We analyze how users interact with the app to understand expectations, improve features, and enhance user experience. This includes research, surveys, and quality checks on our support services. We may suggest connections or special offers based on your preferences and activity. We also use aggregated data to evaluate marketing effectiveness and develop new features.

We rely on Aveola's legitimate interests as the legal basis for processing your personal data under this Section 4.3.

4.4. TO ACCESS CERTAIN INFORMATION FROM YOU OR YOUR DEVICE

We may access certain device information and permissions to provide and improve Aveola's features. This includes:

• accessing your camera, microphone, and photo library so you can share images, videos, or sounds;
• sending push notifications about product updates, special offers, new features, or user interactions;
• using cookies and SDKs (as described in our Cookie Policy) to understand app usage and conversions; and
• performing profile verification by comparing your selfie with your profile photos.

We rely on your consent for these activities where required by law. You may withdraw your consent or opt out at in the app or your device settings; however, doing so may affect your ability to use certain features.

Where consent is not required, we rely on our legitimate interests in maintaining platform security and improving the user experience.

4.5. TO COMPLY WITH OUR LEGAL OBLIGATIONS AND TO COOPERATE WITH AUTHORITIES

Aveola provides in-app tools for reporting users or content that may violate our Community Guidelines. When you submit a report, we process the information you provide — such as the reported account, related content, and any attachments — to review the situation and take appropriate moderation action.

We also process personal data to comply with legal and regulatory obligations, including:

• identifying and removing unlawful content;
• notifying competent authorities where required;
• preserving data for investigations or enforcement; and
• handling and documenting requests to exercise your data protection rights.

We rely on legal obligations as the primary legal basis for processing under this Section. Where necessary, we may also process personal data to establish, exercise, or defend legal claims, relying on our legitimate interests.

5. HOW WE SHARE YOUR INFORMATION

We do not sell personal data, but in some situations, we engage other companies to process your personal data on our behalf. We refer to these companies or service providers as "processors."

Processors are companies that help us run the Services, support our communication with you, or perform other related activities. They process certain personal data on our behalf to accomplish the goals related to the functioning of our App and Website and deliver the Services. We remain responsible for any acts or omissions of our processors, and we enter into data processing contracts with them to the extent required by applicable law.

This cooperation may involve processing your data through their software development kits (SDKs), application programming interfaces (APIs), cookies, or similar technologies. Your information may be transferred to and processed on their servers as necessary to fulfill their contracted responsibilities.

We may share your personal data with the following categories of third parties:

5.1. Advertising and advertising measurement partners:

a) We use Facebook Ads Manager together with Facebook Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Facebook's Service (for example, Instagram). Through Facebook Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the Service (for example, installed the App). As a result, we may ask Facebook to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Facebook's Service (for example, Instagram). You may learn how to opt out of advertising provided to you through Facebook Custom Audience here.

b) Facebook also allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook.

c) We use Facebook pixel on the Website. Facebook pixel is a code placed on the Website collecting data that helps us track conversions from Facebook ads, build targeted audience and remarket to people who have taken some action on the Website.

d) We also use Snapchat Advertising Platform together with Snapchat Audience Based Match, which is an ad delivery service provided by Snapchat that can link the activity of some users of our App with the Snapchat advertising network and show some of our ads to them. As a result, you may see more of ads on Snapchat in case you use our App. Snapchat allows you to Opt Out of their audience based ads. Privacy Policy.

e) TikTok Ads is the service provided by TikTok that can deliver ads to its users. The ads can be tailored to specific categories of users (for instance, based on their geographical location). TikTok's Privacy Policy.

f) We use Twitter.com in order to determine the number of visitors accessing the website through twitter advertisement content and may be used for targeted advertising. Twitter Privacy Policy.

5.2. Data storage partners:

We store some of your information using third-party data storage services owned or operated by other entities. To host personal data and enable our Service to operate and be distributed we use Amazon Web Services, which is a hosting and backend service provided by Amazon.

5.3. Communication service providers:

The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our Service's users, as well as when they interacted with it, such as by tapping on links included in the message.

a) To communicate with you we also use Firebase Cloud Messaging, which is message sending service provided by Google. Firebase Cloud Messaging allows us to send messages and notifications to users of our Website across platforms such as Android and iOS when you access our Website from a mobile device or across your internet browser when you access our Website from a laptop. We integrate Firebase Notifications with Firebase Analytics to create analytics-based audiences and track opening and conversion events. As a result, we can, for example, send reminders only to users who used the Website more frequently. Google's privacy policy.

b) We use Apple Push Notification service ("APNs"), that is a notifications service provided by Apple. APNs allows us to send information to iOS devices. Apple's privacy policy.

c) To monitor infrastructure and the App's performance, we use Crashlytics, which is a monitoring service provided by Google. Here's its Data Collection Policy.

5.4. Research and analytics partners

We may provide access to some of your data to provide marketing-related and other research.

a) we use Facebook Analytics, which is a service provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people visit our Website, how often users make purchases, and other interactions. Lean more about Facebook's approach to data from it's Privacy Policy.

b) To track and analyze behavior of our App's users (in particular, how they react to changes of the App structure, text or any other component), we use Firebase Remote Config. Firebase Remote Config is an A/B testing and configuration service provided by Google, which also enables us to tailor the content that our App's users see (for example, it allows us to show different onboarding screens to different users). Privacy Policy and Privacy and Security in Firebase.

c) Amplitude is an analytics service provided by Amplitude Inc. We use this tool to understand how customers use our Service. Amplitude collects various technical information, in particular, time zone, type of device (phone, tablet or laptop), unique identifiers (including advertising identifiers). Amplitude also allows us to track various interactions that occur in our App. As a result, Amplitude helps us to decide what features we should focus on. Amplitude provides more information on how they process data in its Privacy Policy.

d) We also use Firebase Analytics, which is an analytics service provided by Google. In order to understand Google's use of data, consult Google's partner policy. Firebase Privacy information. Google's Privacy Policy.

5.5. Public authorities and auditors

Some personal data shall be disclosed to public authorities, e.g., tax and customs authorities, auditors, and other competent parties, in accordance with the laws of each local jurisdiction where we operate;

5.6. AI and Machine Learning Models

To ensure the safety and security of our services and to prevent fraudulent activity, we utilize advanced machine learning models. We may process and share your registration data with these models for these limited purposes.

5.7. Third parties as part of a merger or acquisition

As we develop our business, we may buy or sell assets or business offerings. Customers' information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

5.8. Affiliates

We may share your personal information with our partner organizations that are part of our corporate group – these are companies that are owned by, own, or are jointly-owned with us. These partner organizations will use the information in ways that align with this Privacy Policy.

5.9. Legal Obligations

We may access, preserve, and disclose Personal Information to investigate, prevent, or take action in connection with: (i) enforcement of the Terms of Service; (ii) claims that any content or behavior violates our policies, including Community Guideline, or the rights of third parties; (iii) requests for customer service; (iv) technical issues; (v) protecting the rights, property, or personal safety of Aveola; its users; or the public; (vi) lawful legal requests including subpoenas, warrants, or court orders or in connection with any legal process; (vii) establishing or exercising our legal rights or defending against legal claims; (viii) tax and accounting purposes; or (ix) as otherwise required by law, collectively "Legal Obligations".

5.10. DATA YOU SHARE

When you use our services, for example by chatting with another user or showing yourself in a live video, you share personal data with other users. Any information, text, image, or video you share on Aveola is part of your personal data. You should therefore be very careful about the information and content you wish to share online.

Note that we cannot prevent you from sharing data when using our services, nor can we control what users who receive it may do with it. We will send you a warning before you share some private information so that you understand the consequences of your actions.

6. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS

To be in control of your personal data, you have the following rights:

6.1. Accessing / reviewing / updating / correcting your personal data. You have the right to review, edit, or change the personal data that you had previously provided to us. If you would like to receive a copy of data we process, please send us a data access request to support@aveola.app.

6.2. Deleting your personal data. You have the right to request erasure of your personal data as permitted by applicable privacy laws. Upon receiving your deletion request, we will make reasonable efforts to comply within the timeframes required by law. Please note that in certain cases, legal requirements may obligate us to retain specific information for set periods (for example, transaction records, support interactions or moderation decisions). In such instances, we will immediately delete all data not subject to retention requirements and will complete deletion of the remaining data once our legal obligations have been fulfilled.

6.3. Objecting to or restricting the use of your personal data. You can ask us to stop using your personal data or limit our use. For example:

• Email marketing: we provide you with the ability to unsubscribe from email marketing communication by following the unsubscribe link in every email or by contacting our support team.
• E-privacy settings: we also bring EU privacy features to customers worldwide and allow you to influence the tracking decision on a granular per-purpose level (this is available by interacting with the e-Privacy settings section that is usually located in the footer, menu, or profile sections of our products).

Additional means to influence personalized advertising

iOS: On your iPhone or iPad, go to "Settings," then "Privacy" and tap "Advertising" to select "Limit Ad Track". In addition, you can reset your advertising identifier (this also may help you to see less of personalized ads) in the same section.

Android: To opt-out of ads on an Android device, simply open the Google Settings app on your mobile phone, tap "Ads" and enable "Opt out of interest-based ads". In addition, you can reset your advertising identifier in the same section (this also may help you to see less personalized ads).

To learn even more about how to affect advertising choices on various devices, please look at the information available here.

In addition, you may get useful information and opt out of some interest-based advertising, by visiting the following links:

• Network Advertising Initiative – http://optout.networkadvertising.org/
• Digital Advertising Alliance – http://optout.aboutads.info/
• Digital Advertising Alliance (Canada) – http://youradchoices.ca/choices
• Digital Advertising Alliance (EU) – http://www.youronlinechoices.com/
• DAA AppChoices page – http://www.aboutads.info/appchoices

We value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.

6.4. The right to lodge a complaint with a supervisory authority. While we encourage you to contact us first with any privacy concerns so we can address them promptly and directly, you always maintain the right to file a complaint with the appropriate data protection supervisory authority in your jurisdiction. Our commitment to resolving your concerns doesn't affect your right to seek regulatory assistance if you believe your data protection rights have been violated.

6.5. The right to data portability. You can request a copy of your personal data in a structured, commonly used, machine-readable format that allows you to transfer this information to another service provider. Upon receiving your portability request, we will provide your data in a .json format or another compatible format. This enables you to maintain control of your information across different services.

6.6 Exercising Your Rights

To exercise any of your privacy rights described above, please submit a request to support@aveola.app. We are committed to responding to all legitimate requests in accordance with applicable privacy laws and will process your request as promptly as possible.

To protect your privacy and the security of all our members, we may require you to provide information verifying your identity or your authority to act on behalf of a member before we can respond to any of the above requests. This helps ensure that your personal data remains secure and is not accessed by unauthorized individuals.

In certain countries, including in the European Economic Area and the United Kingdom, the right to a judicial remedy and to lodge a complaint with the appropriate data protection authority is available to you if you have concerns about how we process your personal data. Information about your data protection regulator in the European Economic Area can be found here, and in the United Kingdom here. The data protection authority with which a complaint may be lodged may be that of your habitual residence, where you work, or where an alleged infringement took place.

Read the US Privacy Notice for more information about your privacy rights in the United States.

7. AGE LIMITATION

We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us via support@aveola.app.

8. INTERNATIONAL DATA TRANSFERS

We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.

In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the European Commission adequacy decisions about certain countries (details available here).

9. CHANGES

We may change this Policy from time to time for various reasons, such as legal and regulatory changes, changes in industry practices and technological developments that need to be reflected. If the changes are material, we may provide you additional notice to your email address.

10. DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the services to you). We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. CONTACT

You may contact us at any time for details regarding this Privacy Policy. For any questions concerning your account or your personal data please contact us at support@aveola.app.

Effective as of: 24 November 2025